Terms & Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). 

Terms and conditions for the supply of goods through the JAIPUR CRAFT(www.jaipurcraft.com). These Terms and Conditions shall apply to all contracts entered into by JAIPUR CRAFT (“JAIPUR CRAFT”, “we”, “our”, or “us”). By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms & Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

General

This Agreement sets forth the terms and conditions that apply to the use of the Site by the User. By using this Site, the User agrees to comply with all of the TERMS AND CONDITIONS hereof. The right to use the Site is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of their password(s), if any. The User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the internet. While it is the Company’s objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time. The Company shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Company may discontinue disseminating any portion of information or category of information may change or eliminate any transmission method and may change transmission speeds or other signal characteristics.

User Account, Password & Security

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify jaipurcraft.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. 

Privacy Policy

The User hereby consents, expresses and agrees that he/she has read and fully understands the Privacy Policy of jaipurcraft.com the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Review

JAIPUR CRAFT may monitor, edit, delete or disclose the contents of a user's email or reviews as required for normal maintenance of any of the jaipurcraft.com websites or in the good-faith believe that such action is necessary to: (1) comply with the law or comply with legal process served on Etail Marketing Private Limited; (2) protect and defend the rights or property of JAIPUR CRAFT.

Pricing Information In Case Of Sale By Us

We strive to provide you with the best prices possible on products and/or services you buy from us, however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion.

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that we accept your order the same shall be debited to your credit card account. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card/ Bank account. 

Order Cancellation

Unless you cancel your order within 24 hours after full payment has been made, as we Dispatch the orders within 24 hours , acceptance of your order and completion of the order between you and JAIPUR CRAFT will be completed when the goods have been dispatched.

To cancel your order you must notify us of your decision by email here using the subject heading ‘Cancellation’ and supplying your order number and address. Any returns after the 3 day period stated above will be at the discretion of JAIPUR CRAFT.

Defective And Damaged Items

All our products go through quality inspection checked before packing. We also pack carefully so that the delegate product does not get damaged while in transit. But in case of very rare instance of items get damaged in transit, please contact us here within 24 hours along with the product picture. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us by post. We will dispatch the replacement.

Limited Liability Of The Company 

In no event shall the Company or its suppliers, affiliates and service providers be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising (in any manner whatsoever, including but not limited to negligence) out of or in connection with the Website. 

The Company liability in any circumstance is limited to the amount of charges/ fees, if any, paid by you to the Company. The Company, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website or the Logistics Partner or any other Facility will be error-free and/or uninterrupted. The Company provides no guarantee to its Users in respect of the products sold on the Website. Consequently, the Company assumes no liability whatsoever for any monetary or other damage suffered by you on account of

  • The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website.
  • Any delay, failure, interruption or errors in the operation of the Website or the Logistics Partner. 

Refunds And Exchange Policies

  • EXCHANGE POLICY: We have an exchange policy if informed within 24 hrs of delivery. You will be responsible for paying the shipping costs for return/exchange of your item even if you get free shipping while buying the product. Shipping costs are non-refundable.
  • RETURN POLICY: We have a return policy if the product you receive is damaged and is informed to us with 24 hrs of delivery. we will pick up the products. once we received the products we will dispatch the new products

In the unlikely event that you are unhappy with your order please don’t hesitate to mail us at info@jaipurcraft.com

You need to submit details in Return Form here. After review your request our customer care team will take action and notify you. 

We will process your refund within 48 hours of receipt. Your credit/debit card company may take 4-7 working days to credit your account.

Offer/Discount Products

There is no RETURN/EXCHANGE on offer products, we replace only damaged products with same design.

Billing

The price of our products is inclusive of the GST (goods and services tax).

Shipping & Delivery

Orders placed on a weekdays are dispatched within 24 hours, orders which are placed on weekend are dispatched on the next working day .Please ensure you complete your address details correctly when placing your order

You will receive an email receipt when you complete the purchase process at jaipurcraft.com .

We are not responsible for any delays caused by third party delivery agencies and/or due to time required for statutory clearances during the delivery process.

In the event we are unable to deliver the confirmed order(s) as mentioned hereinabove and the payment for such order(s) has been made by you through your credit/debit card, the amount paid by you while placing the order(s) on the Site will be reversed back in your card account within 7 days.

Links To Third Party Sites

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of jaipurcraft.com or the Website and jaipurcraft.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site jaipurcraft.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. jaipurcraft.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by jaipurcraft.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Intellectual Property

The entire content of this website, including all designs, photographs, logo, copyright, trademarks and other intellectual property rights it contains. You may store, print and display the content supplied solely for your own personal use and you may draw the attention of others within your organization to material posted on our site. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise. By using this service, you agree that you will not attempt to undermine the integrity of this website. 

Agreement

These terms and conditions set out the entire agreement between you and JAIPUR CRAFT in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.

Governing Law

This Agreement, and the Privacy Policy or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India, with exclusive jurisdiction conferred on the courts at Jaipur, Rajasthan.

Contact Information

If you have any questions about these Terms & Conditions, please contact us at info@jaipurcraft.com.


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